Take Control of Non-Compliances and Drive Corrective Actions

Manage non-compliance reports (NCR), root cause analysis and corrective and preventive actions (CAPA) in one connected process. Assign clear ownership, guide investigations, track actions and link quality issues directly to supplier tasks, reporting and cost recovery.

The Challenge

What holds teams back today

Non-compliances are inevitable - but without a consistent process, they become difficult to manage and tend to recur. When responsibilities, investigations and corrective actions are not clearly governed, quality teams lose visibility, suppliers lack direction and issues remain unresolved.

How Meercat Solves This

Meercat connects non-compliance reporting (NCR), root cause analysis, corrective actions (CAPA) and supplier collaboration in one controlled workflow. Quality teams gain full visibility, clear ownership and systematic follow-up - from issue detection through resolution, prevention and cost recovery.

Clear Ownership and Task Control

Automatically assign internal and supplier responsibilities, define deadlines and track every action to completion.

Guided Root Cause and Corrective Actions

Support structured investigations with predefined workflows, templates and guided root cause analysis.

Full Visibility Across Suppliers and Sites

Monitor status, duration, recurrence and impact of NCRs with built-in reporting and management dashboards.

Integrated Cost Tracking and Recovery

Link NCRs to compensation claims, track cost of non-quality and manage supplier recovery in one connected process.

Non-Compliance Reporting (NCR) in one Platform

Manage non-compliances in one platform across plants, suppliers and categories. Meercat enables quality teams to document incidents in a consistent way, assign responsibilities and ensure every deviation is tracked from detection to resolution.

• Create detailed NCRs per incident with predefined templates for quality and logistics
• Automatically assign internal and supplier responsibilities with clear deadlines
• Link related NCRs, claims and quality objects in one connected view
• Attach documents, comments and evidence directly to each case
• Synchronize NCR data and attachments with your ERP system
• Track status, investigation progress and open tasks at a glance Ensure that every non-compliance is documented, owned and followed through - without relying on emails or spreadsheets.

Root Cause, Corrective Actions and Workflow Control (CAPA / 8D)

Manage investigations and corrective actions in a connected process that ensures accountability and follow-through. Meercat supports quality teams and suppliers throughout the full 8D and CAPA lifecycle - from problem definition and root cause identification to action tracking and effectiveness verification.

• Guide teams through structured root cause analysis with predefined classifications and failure categories
• Define corrective and preventive actions with clear ownership and deadlines
• Assign and track internal and supplier tasks in one controlled workflow
• Monitor investigation progress, decisions and action status in real time
• Verify effectiveness of corrective actions before closing the case
• Automatically notify responsible users about updates, status changes and required actions Move from reactive issue handling to controlled resolution and verified prevention across suppliers and sites.

Cross-Site Visibility and Quality Reporting

Gain a complete overview of non-compliances (NCR), corrective actions and preventive actions (CAPA) and supplier quality performance across plants, categories and regions. Meercat provides built-in reporting that help quality leaders identify recurring issues, monitor resolution performance and prioritize improvement efforts.

• Monitor NCR status, duration and workflow stages across sites
• Analyze non-compliances by impact, detection timing and recurrence
• Track supplier quality metrics including PPM, NCR scores and total quality scores
• Identify repeated issues across plants, categories or suppliers
• Generate out-of-the-box reports and export data for further analysis
• Provide management summaries and weekly overviews automatically Turn quality data into actionable insight - enabling teams to detect patterns early and drive continuous improvement.

Compensation Claims and Cost of Non-Quality Tracking

Connect non-compliances directly to financial impact and supplier recovery. Meercat links NCRs to compensation claims, enabling organizations to track the cost of non-quality and manage supplier reimbursements in a controlled and transparent way.

• Create compensation claims directly from NCRs or automatically via ERP integration
• Track in-house and supplier-related costs separately
• Manage validation, approval and release of claims to suppliers
• Monitor claim status, recovery progress and financial impact
• Generate detailed reports by supplier, region, category, currency or cost type
• Export claim and cost data for finance reconciliation and analysis Ensure that quality deviations are not only resolved - but financially accounted for and recovered where applicable.

ERP Synchronization and System Integration

Ensure NCR and CAPA processes are fully aligned with your existing system landscape. Meercat integrates with ERP systems to synchronize data, attachments and financial information - avoiding duplicate entries and ensuring consistency across platforms.

• Synchronize NCR data and related documents with ERP systems
• Automatically create or update compensation claims from ERP transactions
• Maintain alignment of supplier, part and project master data
• Attach ERP-relevant documents directly to NCR cases
• Reduce manual data transfers and reconciliation efforts
• Support seamless collaboration between quality, procurement and finance Keep your quality processes connected to your core systems - without disrupting existing ERP workflows.